I once heard that only a wet baby enjoys change. However, if you read any of my books (The 8 Pitfalls or The Argument to Automate), then you will get the picture that going from paper to automated is a big change. Not only is it a big change, but most small to medium size companies in the…

There are 5 steps to calculating cost per invoice. Can you believe there are only 5? Well, believe it, because that’s all there are. I narrowed it down to these 5 steps after working with a cost per invoice study that took what seemed like 5,000 steps to calculate the cost. It wasn’t actually 5,000 steps, but to me and the client…