I am happy that “not” jokes have died. Wayne’s World made the joke mainstream but Borat took it to an entirely new level. Off the back of my last post about defining automation, I thought I would go a little negative and explain what automation is not. However, instead of writing automation is not this and automation is not that, I thought I would make it a little more interesting (I hope) by listing the top 5 signs that your automated process is off the mark.
Here they are:
- You have to hire people or your current people have to work overtime to support the software that has been purchased to automate.
- If you are over 75% paper invoices or checks and you do not get a year one return on investment.
- The implementation process is longer than three months and involves customizations.
- The service provided (vendor) chosen to help you automate was surprised that you wanted to include invoices.
- At any point after automated you think to yourself, “I wish the paper was back”.
If it makes sense to you that automation is only as good as the people, time, and effort that is freed up and you have one or more of the above signs you may be in trouble.
In my next post, I am going to write about choosing a service provider (automation vendor) that is right for you. Stay tuned.
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